NewsroomPage-shovels

News

AT&T Brings Hundreds of Jobs to Mesa with New Call Center

Post Date:07/25/2019 12:20 PM
  • Lead AT&T has created 500 jobs at a new, state-of-the-art customer call center within AT&T's corporate campus at 1355 W. University Drive. Details at www.mesanow.org
AT&T* has created 500 jobs at a new, state-of-the-art customer call center unveiled today. The 97,000-square-foot call center is located within AT&T’s corporate campus at 1355 W. University Drive in Mesa.

"We’re proud that AT&T continues to grow and invest in Mesa,” said Mesa Mayor John Giles. “This new facility is a great endorsement of Mesa’s thriving economy and business-friendly environment.”

The Mesa call center will support customers with multiple AT&T products and services.
It offers the latest technology and a fun, modern interior design with an Arizona theme. New additions to AT&T’s Mesa campus also include an auditorium, fitness center, recreational space and new outdoor landscaping.

“This new call center offers a fantastic work environment equipped with the latest tools designed to allow our people to focus on customers,” said Jamie Barton, AT&T executive vice president of sales and service centers. “The talent we’ve found in Mesa will help ensure customers receive the high level of service they expect.”

Our employees are our number one asset when it comes to serving our customers well. It’s critical to invest in our team to enhance their work life and develop them professionally, so we’ve created a variety of programs for employees at this center and others in the U.S.

“Living Your Best Life” is an initiative designed for personal and professional growth, focused on four pillars – financial, emotional, career and physical fitness. This year, center employees have had the opportunity to learn more about tax tips, stress management, developing a professional presence and look, etc. through training and discussions. Other employee benefits include a focused effort for job promotions in the centers, attendance flexibility and on-site security and escorts, especially during evening hours.

“The investment AT&T has made in this location proves that Mesa is a destination for companies to put down roots and grow their business,” said District 3 Councilmember Francisco Heredia. “This center is bringing a significant amount of jobs to the city and District 3, which is a big win for our community.”

The call center is just one part of AT&T’s continued investment in the Greater Phoenix area. After the ribbon cutting, employees participated in a company volunteer event to pack food boxes for United Food Bank. The effort is a part of AT&T’s Believe Phoenix℠ initiative to address hunger and food insecurity in the Valley. To date, we’ve donated over $300,000 to local nonprofit organizations to fund and expand their food outreach programs.

“We believe in the importance of investing our time and resources to help the communities where our employees live and work,” said Toni Morales Broberg, president of AT&T Arizona. “This call center and Believe Phoenix mark the beginning of a new chapter of our commitment to the Valley. I could not be prouder of our employees here and the work we are doing to make a positive impact.”

AT&T has more than 1,700 employees in Arizona.

*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s fastest wireless network.** And according to America’s biggest test, we have the nation’s best wireless network.*** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV, DIRECTV NOW and WatchTV, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve nearly 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2019 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds for Q2 2019.
***GWS OneScore, September 2018.


For more information, contact:
Scott Huscher
AT&T Corporate Communications
602.363.5027
scott.huscher@att.com  

Return to full list >>